Lead and motivate theretail team to meet and exceed sales and service targets.
Monitor store performance, analyze trends, and implement action plans to drive results.
Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
Ensure high standards of customer service and handle customer feedback professionally.
Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.
Manage inventory accuracy, stock levels, and daily cash handling.
Maintain store presentation, safety, and security standards.
Submit accurate reports and updates.
Profile
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2-3 years of experience in retail management
Sales-driven, customer-focused, and detail-oriented.
Organized, proactive, and adaptable to a fast-paced retail environment.
Willing to work weekends, public holidays, and rotating shifts.
Professional requirements
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Strong leadership, communication, and people management skills.
Languages
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English and a local language is a plus.
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