Job Description

QUALIFICATIONS

• Customer Service Skills
• Problem-Solving Skills
• Communication Skills
• Leadership Skills
• Knowledge in JDA System

EDUCATION AND EXPERIENCE

• Graduate of Four-Year Course preferably Business Course
• Preferably 3 years of working experience in the related field is required for this position
• Preferably Assistant Manager or Manager specializing in Retail Store Operations or equivalent

FUNCTIONS AND RESPONSIBILITIES1. SALES AND PROFITABILITY

• Achieves sales versus target
• Achieves EBIT and EBITDA versus target
• Manages operating expense effectively by implementing cost-effective plans

2. MERCHANDISING AND SHRINKAGE CONTROL

• Maintains ideal Shelf Service Level (SSL)
• Knowledgeable on product off take particularly on fast moving and best selling merchandise
• Ensures that merchandise display guidelines are strictly followed
• Ensures that clean and fresh standards are observed in all departments
• Maximizes marketing promotions through timely and proper execution
• Ensures correct and timely implementation of space rentals
• Ensures correct execution of Category Management
• Supervises Cycle Count, Semi- Annual, and Annual
• Inventory activities to ensure accurate results
• Ensures that security measures and control procedures are in place
• Ensures that market returns (Return to Vendor - RTV) are within allowable percentage

3. BUSINESS ANALYSIS

• Reviews Financial Performance and identifies solution to address business needs
• Conducts monthly Departmental Review and implements programs to achieve financial targets
• Initiates competitive study to identify opportunities that will help improve sales

4. CUSTOMER SERVICES

• Ensures 100% compliance to of all store personnel to Customer Service Standards
• Conducts Customer Need Analysis to identify areas for improvement of the store
• Handles customer service-related complaints effectively

4. PEOPLE MANAGEMENT

• Conducts objective and timely performance evaluation
• Promotes personal and professional growth of direct hires through appropriate trainings and workshops to enhance competency
• Ensures proper implementation of employee discipline at all times
• Ensures 100% compliance to approved policies and procedures

5. REPORTORIAL REQUIREMENTS

• Prepares Departmental Sales Analysis
• Prepares Annual and Semi-Annual Performance Appraisals
• Performs Stock Correction Requests
• Ensures application of local permits and licenses not covered by company's Liaison Officer
• Recommends community sponsorship activities as part of store's social responsibility
• Prepares and approves SAP-related requirements
• Prepares and approves CEBMS-related requirements

Job Types: Full-time, PermanentSalary: Php26,000.00 - Php30,000.00 per monthBenefits:

• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Holidays
• Overtime
• Rotational shift
• Weekends

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Santiago City, Isabela: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Store Management: 1 year (Preferred)
• Store Manager: 1 year (Preferred)

Language:

• English (Preferred)