Job Description

AT A GLANCEOur Eyewear Manager/ Store Supervisor is in-charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point-of-Sale System, and developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of store are always running smoothly.YOUR OVERALL MISSION & DAY-TO-DAY

• Delegating and supervising business operations
• Making sure that 100% customer service is being observed in the stores handled
• Training, Motivating and Coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Audits the processes being performed by team members to ensure everything is up to company standard
• Manages inventory by making sure request are made if needed and deliveries are on time. Ensures that inventory count is 100% accurate and zero loss
• Continuously analyze information and develop new processes that are more effective and efficient
• Establishing and achieving business profit objective
• Generating reports and presenting information to upper level managers or
• Ensuring staff members follow company policies and procedures
• Maintenance of the store, planogram execution, stockroom organization should all be observed
• Other duties to ensure the overall health and success of the business

YOUR TALENT

• Bachelor's degree/Extensive experience
• Has 2+ years of experience in retail operations
• Knowledge of retail management best practices
• Excellent communication and presentation skills
• Strong analytical skills with a goal- oriented attitude
• Financial acumen
• Customer management skills

YOUR STORY

• Previous related experience in retail operations

Job Types: Full-time, PermanentBenefits:

• Employee discount
• Health insurance
• Life insurance

Schedule:

• Shift system

Supplemental Pay:

• 13th month salary
• Commission pay
• Overtime pay
• Performance bonus