Provide student support services to students across various communication channels (emails, phone calls, and face-to-face consultation).
Monitor various students\' records, process students\' requests, provide consultation and ensure compliance of procedures and documentation.
Conduct regular class visits and events to build rapport with students and to brief students on necessary academic regulations and conduct in-class evaluations
Organize freshmen orientation for new students
Prepare course materials and lesson plans for students
Organise and coordinate graduation ceremonies and school events across various MDIS Schools/ Universities
Requirements:
Degree qualification with at least 2 years of customer service experience, preferably in education or service-oriented industry
Customer-oriented with excellent interpersonal skills
Able to work with the team and independently
Meticulous with good administrative and organisational skills
Fast learner who is able to multi-task, as well as meeting objectives with tight deadlines
Good communication and written skills
Company profileManagement Development Institute of Singapore1.8\xc2\xb7Education & Training101-1,000 employeesMDIS offers internationally-accredited courses in Business and Management, Engineering, Fashion and Design, Health and Nursing, Information Technology, Life Sciences, Mass Communications, Psychology, Travel, Tourism and Hospitality Management, and Safety and Environmental Management. These programmes are offered in collaboration with renowned universities in the United Kingdom and the United States of America.MDIS offers internationally-accredited courses in Business and Management, Engineering, Fashion and Design, Health and Nursing, Information Technology, Life Sciences, Mass Communications, Psychology, Travel, Tourism and Hospitality Management, and Safety and Environmental Management. These programmes are offered in collaboration with renowned universities in the United Kingdom and the United States of America.Perks and benefitsMedicalEducation supportDentalSports (e.g. Gym)ParkingCompany informationRegistration No.201001793HReport this job advertBe carefulThis job ad has not been subjected to our hirer verification process. Proceed cautiously and do your own checks before providing any personal information.