Sales Administrator & Customer Service - Premium Auto Grooming Studio
Central, Singapore | Full-time | 5-6 days (incl. 1 weekend day)
About Us
We are a premium grooming auto studio specializing in high-end detailing, ceramic coating, and maintenance packages. We pride ourselves on customer care, quality, and a passion for cars.
Responsibilities
Handle WhatsApp/phone/walk-ins: scheduling, appointment coordination, customer updates.
Prepare quotations, invoices, and manage POS & CRM records.
Upsell packages and cross-sell add-ons (interior, rims, coating).
Manage customer check-in/out, photo logs, and post-service follow-up.
Liaise with technicians to ensure smooth workflow.
Requirements
1-3 years in customer service/admin/retail service (front desk, call centre, service advisor welcome).
Comfortable with WhatsApp Business, POS, and spreadsheets/CRM.
Strong English (spoken/written). Bonus: Mandarin/Malay.
Organised, service-oriented, reliable, and able to work 1 weekend day.
Perks
Basic salary + incentives on upsells & service ratings.
Staff rates on grooming services.
Training on premium car care brands.
Career path to Studio Coordinator / Sales Lead.
Apply Now
Send CV or WhatsApp to 8017-7166 with subject "Sales Admin - [Your Name]".
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