Recruit, train, and schedule F&B staff, monitor their performance, and resolve conflicts.
Customer Service:
Ensure a positive guest experience by addressing complaints, maintaining quality service standards, and overseeing staff interaction with customers.
Inventory & Supplies:
Monitor food and beverage stock levels, order new supplies, and control inventory costs.
Operational Oversight:
Manage daily F&B operations, coordinate with kitchen and bar teams, and ensure timely service.
Quality Control:
Maintain food and beverage quality, ensure cleanliness and organization of dining areas, and adhere to health and safety regulations.
Financial Management:
Monitor supply and labor costs, assist in preparing budget reports, and handle cash and payment processes.
Promotions:
Assist in developing and implementing promotions and menu changes to improve sales and customer experience.
Required Skills & Qualifications
Experience in a supervisory role within the F&B industry.
Strong leadership, organizational, and communication skills.
Excellent customer service and problem-solving abilities.
Knowledge of F&B operations, health and safety regulations.
* Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
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