Job Description

Qualifications:

• Diploma or certificate, technical background in engineering/ supply chain management with commercial experience.
• Experience in the marine / oil and gas industry is a plus

Working experience:

• 1-2 years

Tasks
1. ADMINISTRATIVE

• Processing of offer/order/ object information in the ERP system
• Record and administer customer offer and order progress information, according to CRSM-system requirements. Organize and chair necessary meetings
• Ensure the direct and timely reporting to Account Management, principals and stakeholders on the status of the solutions proposal processes;
• Collect, register and report all solution proposal information for customer and product management company database

2. SALES AND SUPPORT

• Analyse, prioritize customer parts requests, both technically and commercially and consult all disciplines and department required;
• Provide advice and solutions to customers, in close co-operation with several departments, such as Service, Supply Chain, Engineering departments, to offer the best fit solution on all requests and enquiries to comply with customer needs and specifications;
• Evaluate customer terms and conditions (T&C) to comply with agreed Huisman Terms and Conditions and/or MSA and SLA agreements.
• Initiate, coordinate, evaluate and follow up cost estimations for parts quotations purposes with all applicable departments;
• Define timelines and delivery dates
• Analyse customer orders, both technically and commercially and consult all disciplines and department required;
• Ensure authorization on received orders and confirmation of the order to the client.

3. ORDER HANDLING & REPORTING

• Ensure follow-up on orders received and confirm authorized orders to clients
• Prepare purchase requests and Hand over orders to supply chain
• Monitor the timely delivery of purchased goods and customer orders, report nonconformances to Account Management immediately
• Initiate instructions for the transportation of finished goods to the Supply Chain Department
• Ensure the direct and timely reporting to Account Management, principals and stakeholders on the status of the solutions proposal progress
• Initiate instructions and documentation for the transportation of receipt goods to the client.
• Support project work from a supply chain / logistics point of view either from the office or on site in the yard.

4. ORDER ANALYSIS & INVOICING

• Ensure completion of all order related information is ready to prepare the invoice to the customer upon delivery of the items or services as the agreed rates and terms.
• Monitoring when the payment is received confirmation is received from the client and initiating the order execution in case of an advance payment

5. TEAMWORK & INNOVATION

• Identify deviations and/or distortions which will be reported to the designated AM
• Provide ideas, suggestions and interpretation for improvement for customer relation management and the further growth of the Huisman organisation
• Provide ideas, suggestions and interpretation for improvement for the sales department, such as administrative procedures, working methods and systems
• Provide ideas, suggestions and suitable interpretation for improvement for processes that relate to the role of the Assistant Sales
• Pursue personal development of knowledge and skills for the effective performance of the role

Job Type Permanent Full Time

Working Hours 8:30 AM - 5:30 PM

Salary From S$2,600.00 to S$3,000.00

Location West

Classification Logistics / Supply Chain

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