Job Description

My client is looking for the above candidate with order processing and shipping knowledge

Responsibilities:

• Order Processing: Process enquiry, quotations & sales orders accurately and in a timely manner, ensuring that all details are correct, and the orders are fulfilled according to customer specifications.
• Place Order: Prepare Purchase Order to RTT Group of companies, once received customer order.
• Customer Communication: Communicate with customers regarding order status, product availability, pricing, and any inquiries they may have.
• Sales Documentation: Prepare and maintain sales-related documents such as invoices, quotations, purchase orders, contracts, and sales reports.
• Coordination: Coordinate with internal & external such as logistics, production, and finance to ensure seamless order fulfillment and customer satisfaction.
• Sales Reporting: Generate sales reports and analyze sales data to provide insights to the sales team and management. This may include tracking key performance indicators (KPIs) and sales trends.
• Problem Solving: Identify and resolve any issues that may arise in the sales process, such as order discrepancies or customer complaints.
• Export Documentation: Prepare and manage the necessary export documents, including invoices, packing lists, certificates of origin, customs declarations, and shipping instructions.
• Incoterms Knowledge: Understand and apply international commercial terms (Incoterms) to determine the responsibilities, costs, and risks associated with the shipment of goods.
• Compliance with Regulations: Ensure compliance with export regulations and trade laws of both the country of origin and destination, including export licenses, trade restrictions, and sanctions.
• International Logistics: Coordinate the movement of goods across international borders, working with freight forwarders, carriers, and customs brokers to ensure timely and cost-effective transportation.
• Customs Clearance: Facilitate customs clearance processes by providing accurate documentation and information to customs authorities, ensuring smooth passage of goods through customs checkpoints.
• Risk Management: Identify potential risks in international shipments, such as delays, damage, or regulatory issues, and develop strategies to mitigate these risks.
• Freight Negotiations: Negotiate shipping rates, terms and contracts with freight forwarders, carriers, and other logistics partners to optimize transportation costs.
• Supply Chain Visibility: Implement tools and technologies that provide real-time visibility into the status of shipments, allowing for proactive issue resolution and improved decision-making.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707

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