Job Description

Qualifications:

• Graduate of any 4-year or vocational courses
• Proficient in written and spoken English
• Willing to work in any of the following schedules:

4:30 AM to 1:30 PM / 11:00 AM to 8 PM / 1:00 PM to 10:00 PM / 3:00 PM to 12:00 AMNOTE: The schedule will be determined on the need of the department. Usually, staff members have a fixed schedule.

• Amenable to work on holidays and weekends *2 rest days per week
• 2 weekdays (ex. Wednesday-Thursday)
• 1 weekday, 1 weekend (ex. Friday-Saturday)
• Willing to work on-site in our office in Makati
• Must acquiesce to render overtime whenever necessary
• Must be adaptive and culturally sensitive

• Must have strong time management skills
• Must have experience in basic to an intermediate computer and internet troubleshooting

Responsibilities:

• Receive and respond to tutors for whatever concerns they may have that are related to their services for the company.
• Manage the schedules of tutors to ensure enough lessons are provided daily
• Answer the tutors' inquiries (through Skype, email or SMS).
• Be an aid to Japanese/Taiwanese Customer Support in matters concerning tutors (e.g. cancellation or transferring of lessons, contacting tutors, etc.)
• Develop ideas for the improvement of the procedures related to operations in the Tutor's Management Department.
• Fulfill other job-related tasks to be given by the immediate Supervisor.

Department Shifts:

• 4:30 AM to 1:30 PM
• 11:00 AM to 8 PM
• 1:00 PM to 10:00 PM
• 3:00 PM to 12:00 AM

What to look forward to:

• Experience working in a multicultural environment
• Health insurance coverage once regularized (maximum benefit limit of Php 200K)
• Annual company activities (Labor Day outings, year-end party, etc.)
• Birthday GC
• Qualified applicants will be eligible to work part-time as an English Teacher

Job Types: Full-time, Permanent, Fresh graduateSalary: Php16,000.00 - Php18,000.00 per monthBenefits:

• Company events
• Paid training

Schedule:

• 8 hour shift
• Afternoon shift
• Weekends

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Overtime pay
• Performance bonus

Education:

• Bachelor's (Preferred)