JOB SCOPEMaintain an effective relationship with Guests.
Maintain a professional image in all dealings with customers, in person, by telephone/radio, electronically, etc.
Meet the customers\' requirements and expectations through the prompt and accurate relaying of information.
Work as part of a Team
Work within a close working environment, in which Team Members may come from diverse cultural backgrounds.
Analyze information from information technology systems
Evaluate and analyze information from multiple sources.
Respond to situations identified through surveillance and computer analysis systems.
Operate Central Monitoring/Communication Console
Observe and analyze non-gaming, gaming and cash handling areas using advanced surveillance and information technology systems in accordance with standard operating procedures.
Survey Team Members / Customers Activity from the Monitor Room
Monitor Team Members in accordance with the company policies, internal controls, SOP\'s and associated regulations.
Monitor illegal or suspicious activity of Team Members and customers and escalating as necessary.
JOB REQUIREMENTS
Secondary graduate or better
Be literate in Microsoft Office Suite.
Able to work shift work inclusive of nights, weekends and public holidays.
Detail oriented with strong communication skills.
You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.Advertised: 27 May 2024 Singapore Standard Time Applications close: