Job Description

Company Profile
MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS

Job Responsibilities
Systems Reliability Engineers
Systems Reliability Engineers (SRE) Delivery team delivers resilience solutions across Asia Pacific. The regional head of SRE is responsible for leading the development of resilience solutions, aiming to strengthen reliability, observability, operability and scalability across different business flows and applications of the Bank. The regional head of SRE will ensure the overall system reliability, uptime, health, and performance of the bank\'s service. The candidate will work closely with various stakeholders to understand the architecture and design of different applications in the bank in order to help quickly resolve service impacting issues, detect and self-heal problems before they become service impacting, and provide valuable information and data back to the application developers in order to improve the long-term reliability of the platform. The candidate would have a strong knowledge of SRE practices, as well as a disciplined approach to planning, executing and reporting. This role will report into head, regional tech delivery.

Job Requirements
The role will require ongoing engagement with Development/Support and Operations teams across Asia Pacific to manage SRE efforts and create client-first mindset and effectively implement client journeys-based Service Level Deliveries.

- Lead SRE and QA efforts across Asia Pacific to deliver solutions aligning to priority and bank\'s strategy
- Be a team player - able to build up team culture and work closely with teammates
- Setting SLA, SLO and SLI per countries
- Effectively manage multiple stakeholder demands and expectations while maintaining quality and delivery
- Progressively adopt proactive SRE strategies like Chaos Engineering, Game Days and Synthetic Monitoring
- Partner with application developers and architects to ensure our services are built for scale and performance
- Develop the monitoring solutions on top of existing observability platforms
- Maintain open communication with Engineering and Product teams around system performance and reliability
- Write, review, and execute test plans/strategies for validating product/system performance, scalability, and reliability
- Drive product reliability improvements through monitoring, alerting, and application of software development best practices
- Identify creative ways to break the products, uncover and report defects, as well as validate systems/solutions are operating as intended
- Engage in the refinement of the development, build and deployment processes on top of our main infrastructure
- Bridge the divide between core application teams and infrastructure teams
- Provide capacity management expertise to ensure our deployments are managed for robustness and cost
- Bring best practices and own environment management, ensuring all dev/test/prod environments are reproducible with high availability
- Serve as a quality and reliability ambassador as part of an Agile software development team
- Maintain and communicate testing timelines, schedules and status reports

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