Job Description

COMPANY OVERVIEW
Our client is a leading provider of innovative medical device solutions in the Asia Pacific region. It has a strong presence in multiple countries and is dedicated to improving healthcare outcomes through cutting-edge technology. With a focus on hematology, urinalysis, and other diagnostic areas, this company plays a vital role in the medical industry. As growing investment is made towards technology integration, our client is looking for a system administrator based in Singapore

JOB RESPONSIBILITIES

• Provide effective business and end user operations to AP region.
• Deliver assigned ICT projects and solutions within approved budget, timeline, and scope.
• Conduct technical evaluation and recommendation of new SOE laptop, desktop, and accessories.
• Manage day-to-day helpdesk incident and service management in the Regional Helpdesk System.
• Support HOD/IT manager in TrendMicro Cloud system escalation and integration.
• Manage Druva Insyc Cloud licensing administration and change requests for the region.
• Support desktop team in Druva backup related issues and escalate to Druva support when necessary.

JOB REQUIREMENTS

• Diploma or bachelor\'s degree in information technology (or equivalent proven knowledge with work experience) with min 3 years IT Experience in end-user MNC environment focusing on end user computing, systems, cloud infrastructure support. Technically strong in enterprise IT systems.
• Sound experience working in a regional IT Team in a MNC RHQ shared services environment with remote end-user support.
• Proficient in end user desktop computing, Microsoft operating systems. Prior experience in Microsoft office 365, Azure IaaS and Unified Endpoint Management will be added advantage.
• Sound knowledge in ITIL V3/V4 processes.
• Good interpersonal communication and coordination skills.
• Able to communicate effectively primarily fluent in English (a second Asian language can be a bonus)
• Traveling to countries in Asia Pacific region is expected on a need and project basis
• May need to work on weekends or public holidays if required

BENEFITS
Working Location: Singapore or remotely

Apply online or feel free to contact me directly (via email: sarah.chin@jac-recruitment.com) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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Sarah Chin (R 1655546)
JAC Recruitment Pte Ltd (EA License No: 90C3026)

JAC Recruitment