Job Description

RESPONSIBILITIES

• Maintain the System & Users with Adequate & Appropriate roles & permissions

• Provide 1st Level of support for users, find and apply appropriate solutions, escalate & monitor any issues with the solutions provider, if needed.

• Provide assistance to the users to develop and produce reports and dashboards and collaborate with users to design and build KPI’s.

• Be a go-to resource for all internal NetSuite related tasks.

• Understand, Test, Advice and configure new Upgrades

• Understand & document new requirement / Customization from Users

• For Customization, Configure System and liaise with Tech resources on development, testing and deployment.

• Assist in setting up work terminal and resolve IT issues

• Manage Projects andimprovement related to ERP and Network in the organization
  

• Has a Degree or Diploma or equivalent

• Has 2+ years of experience working as a Consultant on any ERP Application Implantation and Support. Experience on NetSuite is beneficial

• Has Comprehensive knowledge on Business Operations and Building Queries. Experience on Development & Scripting is an added advantage.

• Has excellent communication and interpersonal skills to interact with End Users on understanding their application / system related issues and providing solutions & training.

• Possess Analytical Skill and general understanding on business operations.

• Thrives in a fast-paced environment where they are able to work independently with little direction and multitask, handling several tasks at once.