Job Description

SYSTEM ANALYST - Digital Banking
SKILLS REQUIRED

• Good understanding of digital banking products and system interactions
• Extremely detail-oriented
• Understands the business requirements and has the ability to translate high-level requirements into detailed documentation within the organisation's context
• Ability to evaluate and analyse existing technical system interactions, and uncover areas for improvements
• Ability to envision and design end to end system solution design keeping an eye on the details
• Ability to analyse / identify how a process design change might impact downstream system interactions
• Ability to gather critical technical information from meetings with various stakeholders and producing useful technical documentation
• Ability to communicate and clarify system / technical requirements with developers, testers and other key stakeholders from business, operations and technology functions
• Ability to identify and clearly document system dependencies
• Excellent technical / documentation / analytical skills
• Ability to work in an Agile delivery environment - adopting agile behavior and tools
• Ability to develop, review and update project plans, resources, budgets and timeframes.
• Drive the data, design and solution discussions with vendor, technology team and user groups.
• Directly lead and manage a team of technical teams comprising developers, technical analysts with focus on
• delivering banking systems and solutions
• Responsible for the successful execution and technical delivery of projects that meet scope, timeline and budget
• Stakeholder and relationship management, including escalation, expectation, conflict, scope changes
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from concepts to working solutions
• Plan project efforts to upgrade, enhance and maintain systems at supported release levels
• Identify and raise risks and issues affecting the project, including financial or operation and proactively managing them, with timely escalation to relevant parties where necessary.
• Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle.
• Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities.
• Organise and chair governance meetings, including preparation of meeting materials and minutes.
• Ensure work deliverables are in compliance with bank policies and regulatory requirements.
• Directs the offshore squad in making day-to-day decisions and conflict resolution

Job Requirement

• Strong record of deliveries in Digital Banking solution
• At least 1 year of experience in driving technical / system requirements lifecycle - From abstract product vision all the way to detailed system / technical requirements
• Strong business and technology knowledge on Consumer banking products and services such as Retail and consumer Banking, Credit/Debit Cards, ATM and Payment systems, Internet and Mobile Banking.
• Able to verify that the user requirements are achievable and support business users during UAT and post-implementation phases.
• Collaborate with IT teams to resolve issues. Work with Solution Architects and system teams to produce high quality deliverables.
• Strong organisation skills and a clear communicator
• Good understanding on technology stacks and architecture layers.
• Experience in both Waterfall and Agile delivery (SCRUM).
• Strong organizational and leadership skills.

Ref. code: 347718
Posted on: Nov 17, 2025
Experience Level: Experienced Professionals
Contract Type: Permanent
Location:
Singapore, SG
Brand: Capgemini
Professional Community: Data & AI

Skills Required