Job Description

Key Responsibilities

Manage, maintain, and ensure the stability of the organization's internal network infrastructure. Design, configure, and implement network setups for new projects and client deployments. Manage and upkeep system software deployed at client sites, ensuring timely updates and security patches. Perform software upgrades, patching, and configuration optimization to enhance performance and security. Troubleshoot and resolve software, system, and network issues, including error diagnostics and root-cause analysis. Support and maintain Access Control, CCTV, and other integrated security systems across multiple customer sites. Participate in project planning and implementation, collaborating closely with internal teams, vendors, and clients. Maintain accurate documentation, including network diagrams, configuration records, and inventory tracking. Administer user accounts, email (Microsoft 365/Exchange), shared drives, and access controls Provide technical support to internal staff (laptops, printers, software applications) Oversee and manage system and network-related inventories for both internal and external environments.

Added Advantage

Proficient in Windows Server, Linux, and/or virtualization platforms (VMware, Hyper-V) Familiarity with cybersecurity practices, network monitoring tools, or patch management systems. Experience in automation or scripting (PowerShell, Python, etc.). Exposure to cloud environments (Azure, AWS, etc.) Relevant industry certifications such as CCNA, CompTIA Network+, or MCSA.

Requirements

Diploma or Degree in Information Technology, Computer Engineering, or related field. Strong knowledge of networking infrastructure (LAN/WAN, VLAN, VPN, routing, switching, firewall). Hands-on experience in troubleshooting and maintaining IP-based systems, such as CCTV and Access Control. Good understanding of system performance tuning, software patching, and security hardening. Excellent analytical, problem-solving, and communication skills. Able to work independently and collaboratively in a project environment. Willingness to travel between client sites when required. 3+ years of hands-on experience in IT support, systems administration, or network engineering * Fresh graduates are welcome to apply