Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Be a Part of Something BIG!

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals.

Make an Impact by

Service Delivery

• Involve in technical planning, implementation, and delivery for enhancement projects
• Write automation and monitoring scripts in Python, Perl, PHP, and Bash languages.
• Strong IPV4/IPV6 and Red hat 7/8/9 OS operations and administration
• Perform system and service testing to roll-out/migration of new related products and services. Applications involved are NMS/Firewalls/VMs/2FA/NTP/DNS/DHCP Linux Based Operating Systems and Windows Server Platform
• Perform patch loading, configuration changes and implementation of software and hardware updates and upgrades on service nodes.
• Work will entail product evaluations/versions and upgrade implementations, project tasks for systems/network expansion, support, and monitoring systems
• Monitor, manage and improve the efficiency of services. Facilitate coordination and communication between support functions, business team and Vendors.
• Improve processes and policies in support of organizational goals and targets. Formulate and implement policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

Service Operations

• Responsible for supporting the daily operation of NMS/Influx/Grafana/Telegraph/DHCP/DNS/NTP/Firewalls/VMware/2FA/Linux systems, Windows Serves and NetApp storage systems and Infra.
• System and Platform Patch loading, implementation of software and hardware upgrades/patching on its related service nodes.
• Participate in BCP and/or Audit program initiatives.
• To work outside normal working hours to carry out upgrades and patch loading as such activities may disrupt services.
• Troubleshoot and perform root causes failure analysis for software, hardware and network faults related to the service nodes.
• Accountable and manage Change Management, Patch management and Configuration management.
• Perform system and service testing to roll-out new related products and services.
• Perform patch loading, configuration changes and implementation of software and hardware updates and upgrades on service nodes.
• Provide Tier 2 & 3 technical support for internal customer and manage vendor for Tier 3 & 4 technical support on a 24x7 standby basis.
• Involve in technical planning, implementation, and delivery for enhancement projects
• Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware and modules.
• Liaise and co-ordinate with internal integration teams for integration requirements, implementation and deployment.

Skills for Success

• Bachelor\xe2\x80\x99s degree preferably in Computer Engineering or relevant.
• At least 3 years of working experience with emphasis on Linux, RHEL, Ansible, Resolve, MySQL DB, NetApp, Fortinet Firewall, VMware, NTP, DNS, DHCP systems
• Good scripting knowledge in Perl/Python/Bash/PHP
• Experience in operation of the following systems Linux, RHEL, Ansible, Kubernetes, MySQL DB, NetApp, PA/Fortinet/Checkpoint Firewall, VMware, NTP, DNS, DHCP systems. Email Systems
• CCNP, Redhat Certified, VCP certified

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel