We are seeking a friendly, organised, and service-oriented receptionist to join our Traditional Chinese Medicine (TCM) clinic. As the first point of contact, you will play a key role in creating a welcoming environment for patients and supporting smooth clinic operations.
Key Responsibilities
Greet and assist patients warmly upon arrival
Handle appointment bookings, rescheduling, and reminders (phone, WhatsApp, online)
Answer phone and message enquiries with clarity and professionalism
Manage daily front-desk operations and patient registration
Collect payments and issue receipts using clinic system
Maintain cleanliness and tidiness of the reception area
Ensure patient confidentiality and uphold clinic standards
Requirements
Able to converse in
English and Mandarin
Prior experience in customer service preferred
Interest in
TCM
is a plus
Comfortable using computer systems for bookings and payments
Friendly, patient, and able to multitask in a
fast-paced
environment
Willing to work on
weekday evenings and Saturday
Work Schedule
Tuesday to Friday: 10am - 8pm (1-hour lunch break)
Saturday: 9am - 5pm
Off days: Sunday and Monday
Job Types: Full-time, Part-time, Internship
Pay: $2,300.00 - $2,800.00 per month
Work Location: In person
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