Handle customer walk-ins, appointment bookings, enquiries, and follow-ups via phone, WhatsApp and in person
Manage and provide solutions to customer's enquiry and feedback
Manage customer registration, billing and payments
Ensure proper documentation and filing system
Provide high-quality customer experience and customer service to maximise sales opportunities
Ensure excellent follow-up regarding customer's treatment plan and purchase on relevant services/product
Maintain and replenish clinic supplies and herbal inventory
Requirements:
Prior working experience in reception, customer service or sales will be preferred
On-job training will be provided
Basic computer knowledge skills
Bilingual in English and Mandarin (able to communicate with customers and recommend suitable treatments in both languages)
Willingness to learn and positive attitude
Benefits:
Attractive salary scheme
Additional commission scheme
Career progression & development opportunities
Apply now via this posting or send your CV to admin@riantcm.com.sg
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