Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.Pay Band: 3 / Grade J (Hourly Paid)Location: Toa Payoh, SingaporeDepartment : English Language ServicesContract Type: Fixed Term Contract, 2 yearsClosing Date: Tuesday, 2nd April 2024- 23:59 Singapore Time (GMT +8)Role Purpose:To provide ongoing support to staff and customers both inside and outside the classroom and contribute towards the smooth running of the Young Learner Programmes in Singapore.Main accountabilities but not limited to the following:Floor Walking

• Monitor students in the centre before, after and between classes.
• Ensure children do not enter restricted areas and do not cause disturbances on the premises.
• Supervise children who need to leave the classroom.
• Ensure the British Council Child Protection Policy is followed.
• Direct parents and students to classes and the customer service team for trial classes.
• Fire Marshall and First Aider in case of emergencies (training to be provided).

Resources

• Support the team to prepare and maintain materials.
• Help create displays of student work.
• Print, cut and laminate materials.

Customer Management

• Give basic information to parents and students about British Council programmes and refer customers to the Customer Management team.

Teaching Assistant

• Communicate with and assist classroom teachers.
• Help children to settle into the class environment and routines .
• Manage student book borrowing.
• Guide students when completing written work.
• Encourage participation.

Professional Development

• Complete mandatory British Council training.

Other possible responsibilities

• Work on ad-hoc projects as agreed with the academic management team.
• Help out on Open House days and with Parent-Teacher Meetings.

Role specific knowledge and experience:EssentialWorking with children:

• Ability to work in a way that promotes the safety and well-being of children.
• Effective communication and engagement with colleagues and customers.

Desirable

• Experience working with children.
• Teacher support at Preschool and/or Primary school level.

Requirements:

• This is an hourly paid role.
• Good level (IELTS 6) of spoken and written English.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

A connected and trusted UK in a more connected and trusted world.Equality , Diversity, and Inclusion (EDI) StatementThe British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.The British Council is committed to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council\'s Safeguarding policies for Adults and Children.If you have any problems with your application please emailPlease note: Applications to this role can only be considered when made through the Apply section of our careers website. Our \'ASK HR\' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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