Job Description

As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The BallroomsThe RolePosition summary statement:The position is responsible for supervising and assisting the manager in outlet operations. He/She will assume the role of the manager in the absence of the Outlet Manager.The team Leader reports to the Outlet Manager.Primary Responsibilities:a) To assist the manager in carrying out his function of efficiently administering and organizing the outlet into a profitable center and increasing revenue.b) To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.c) To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.d) To replenish items as and when necessary.e) To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.f) To take food and beverage orders and serve them.g) To clear and remove soiled dishes, and bring them to the dish washing area.h) To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.i) To reset tables after use.j) To establish par stock and supervise inventory taking.k) To conduct departmental SOP training for all staff.l) To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.m) To undertake any other related task/duty/assignment that may be given by the Outlet Manager.Drive Arrival, Engagement and Departure ExperiencesTalent Profile

• Minimum 3 years of relevant food and beverage service experience
• Food & Beverage NTC 2 or equivalent from SHATEC or equivalent
• Good conversational English and reasonable writing skills
• Pleasant, well groomed with outgoing personality
• Good leadership, coaching and managerial skills
• Extensive food & beverage knowledge

Pan Pacific Hotels Group