Job Description

Site Name: Singapore - Rochester Park
Posted Date: Dec 31 2022
Hello. We\xe2\x80\x99re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we\xe2\x80\x99re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands \xe2\x80\x93 including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum \xe2\x80\x93 through a unique combination of deep human understanding and trusted science. What\xe2\x80\x99s more, we\xe2\x80\x99re achieving it in a company that we\xe2\x80\x99re in control of. In an environment that we\xe2\x80\x99re co-creating. And a culture that\xe2\x80\x99s uniquely ours. Care to join us. It isn\xe2\x80\x99t a question. Job Purpose This is an LT-3 role designed to drive Digital & Technology enabled business growth and winning in markets. This role will require to have a broad understanding of Haleon\'s business environment, a strong knowledge of the global Haleon product offering, as well as a clear view on Industry trends. The Tech Senior Partner will act as the first point of contact for key market stakeholders and will use his/her though leadership to drive the definition of the market technology roadmap. He/She ensures objectives are achieved in line with the agreed market objectives. The role is responsible for the provision of Digital & Tech products adoption, IT delivery, digital transformation and innovation to the Markets. He/she will also be responsible to ensure that required funding for all global and local Tech deliveries are clearly identified, aligned and approved as per Global Tech WOW The incumbent will also drive separation activities for successful start and stable operations of the new company. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Responsibilities: Tactical partnering and stakeholder management.

• Provide consultation to Consumer Healthcare stakeholders on Digital & Tech investments and value-add activities to identify market tactics in alignment and support of BU strategic initiatives.
• Work closely with the Consumer Healthcare market commercial, QSC and R&D departments to understand and ensure market requirements, expectations and opportunities are identified, prioritized and align to Haleon\'s Digital & Tech Strategies.
• Drive data & analytics agenda and manage digital initiatives.
• Work with Haleon\'s Digital & Tech Global Team and manage, plan and bring harmonization across Global Digital & Tech systems and platforms to ensure the successful and on-time deployment for all Digital & Tech projects within market.
• Ensure Digital & Tech budget and funding is clearly defined to request endorsement by all stakeholders at the right level.

Digital & Tech product & platform adoption, value articulation

• Understand the Market business and user needs to bring to the central teams.
• Customer centric to drive value of the global products, play the last mile in value articulation and product adoption.
• Working across Digital & Tech to ensure ERP, core Digital & Tech, global products etc. are working for the Market.
• Understand market environment and identify specific business needs which could not be fulfilled by global products, design, plan and implement local product/platforms such as Global Enterprise Datalake, Global CDP, SCRM, DTC etc to support fast market growth.

Digital & Tech Transformation, Innovation & BU market adoption

• Contribute a BU/Market-wide transformation to modern, agile Digital & Tech infrastructure and applications framework
• Drive Digital & Tech enabled innovation and transformation which will accelerate standalone consumer healthcare business growth in market.

Portfolio Management & Delivery

• Conversant with Agile and Project/Product Management methodologies
• Follow global Digital & Tech portfolio and standard to define problem statement and involve proper Digital & Tech and non-Digital & Tech stakeholders, external partners to deliver Business Case, control budget and ensure successful project delivery.
• Initiate standardized Global project management portfolio including resource, budget, finance, delivery outcome, document retention etc. applied entire Global Digital & Tech team delivery.
• A successful candidate will be firstly business orientated with deep business process knowledge of at least one of the following; Gross to Net, ERP, A&P / Overheads Management, Distributor Management, Customer and Product Master Data, Order to Cash, BI and Analytics or Project Management. Deep business understanding and acumen to switch between different functions and business is expected from this role

Service management & Delivery

• Ensure Customer Satisfaction is regularly measured, analyzed, necessary corrective actions and improvement actions are taken in the area like CTO\xe2\x80\x99s Service level and resourcing.
• Channel to BU Tech Head serious escalation in BU/Market/Global in scope and ensure appropriate CH Digital & Tech response to crisis situations like unavailability of a critical system, data loss etc.
• Initiate and define third party service level agreement, measurement on quality and apply centralized service management platform ServiceNow to improve service management efficiency and standardization.

Business understanding, Impact and Process analysis.

• Analyse, define and document detailed process workflows through user interviews, facilitated workshops and expert engagement. Develop a clear understanding of the core entities and accountabilities within the process
• Understand the agile principles and product mindset for the organization
• Understand the business priorities and objectives impacting the business process in parallel with understanding the limitations and gaps of the current environment.

Quality, Risk & Compliance

• Work closely with TSR/CSL to define and implement info security governance process, SOPs and procedures, and drive Global BU all departments on risk management and action tracking.
• Support TSR/CSL to ensure MLPS certified for all critical and PI related applications/platforms etc. Manage NewCo and brand websites ICP/PSB certifications, work closely with TSR, legal, Compliance, GA teams etc to respond PSB inspection or internal/external audit etc.

Key priority for next 1.5 years will be Separation and stable operations.

Requirements:

We are looking for professionals with these required skills to achieve our goals:

• 8 years above work experience in area of Digital & Tech and Digital & Tech Management (ideally within CPG or FMCG industry)
• Experienced in managing all IT related areas with leading a team in MNC companies.
• Solid record in working with businesses to deliver high impact Digital & Tech enabled solutions, successful Digital & Tech business analysis, solution design, programme and project delivery and service management comprehensive knowledge and understanding of Agile
• Familiar with concepts, standards, Digital & Technology, tools, processes, procedures, hardware, software and services in use for delivering information services within a Fortune 500 company.
• ITIL foundation/PMP, Awareness of Six Sigma tools/ADP, AGILE/Scrum master.

Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We\xe2\x80\x99re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We\'re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon\xe2\x80\x99s compliance to all federal and state US Transparency requirements.