Tech Support Executive
Job Description
:
This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:
Customer Support:
Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.
Product Training:
Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.
Onboarding:
Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.
Cross-functional Collaboration:
Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience
Requirement :
-1-2 year customer service or call center experience
- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided
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Job Detail
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Job IdJD1410046
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCentral Region, Singapore, Singapore
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EducationNot mentioned