Job Description

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We are looking for an experienced Technical Delivery Manager - Dynamics 365 to join our dynamic team. The ideal candidate will lead end-to-end technical delivery for Microsoft Dynamics 365 projects, with a strong focus on solution architecture, development oversight, and team leadership. This role requires hands-on technical experience and the ability to effectively collaborate with business stakeholders, functional consultants, and technical teams both onshore and offshore.

Key Responsibilities:

Lead the technical delivery of Dynamics 365 CRM solutions, ensuring timely and high-quality execution. Manage and mentor technical teams, driving accountability, coding standards, and best practices. Collaborate with business analysts, solution architects, and client stakeholders to translate requirements into technical solutions. Oversee CRM customization, including entities, attributes, business rules, workflows, and plugins. Provide technical direction for API development and system integrations using C# Web APIs and RESTful services. Manage version control and code collaboration using Bitbucket or similar tools. Ensure effective deployment and configuration management through CI/CD pipelines and tools such as Jenkins. Coordinate and perform CRM data migrations, preferably using SSIS or KingswaySoft. Implement and enforce unit testing practices using mock frameworks. Use tools like XRM Toolbox to enhance productivity and solution quality. Support the creation, packaging, and deployment of CRM solutions and environments.

Requirements

Requirements

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At least 10 years of experience in IT application development, with 4+ years in a technical lead or delivery manager role. Proven technical expertise in Microsoft Dynamics 365 CRM (On-premises and Online). Strong knowledge of C#, OOP, JavaScript, and integration via REST APIs. Experience in team management, technical coaching, and delivery ownership. Familiarity with DevOps tools like Jenkins, Bitbucket, and solution deployment best practices. Hands-on experience with CRM data migration tools such as KingswaySoft or SSIS. Excellent interpersonal and stakeholder management skills.

Good to Have:

Microsoft certifications in Dynamics 365 or Power Platform. Experience with ReactJS or Power Platform components. * Exposure to Agile delivery methodologies.