Job Description

Who are we?Equinix is the world\xe2\x80\x99s digital infrastructure company\xc2\xae, operating over 260 data centers across the globe. Digital leaders harness Equinix\'s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Technical Deployment AdvisorJob SummaryThe Technical Deployment Management team focus on the physical implementation of all deployments (including EIS and change orders). As a Technical Deployment Advisor, you will plan, monitor and manage project implementations from initiation through completion, including the oversight and coordination with vendors. You will also deliver project implementations on-time according to customers\' specifications, meeting customers\' and Equinix\'s quality standards.Responsibilities
Customer Order: Requirements & SupportSupports senior team members in documenting and validating customers\' order requirements, and develops technical knowledge of the Data CentersCustomer Order: Project PlanningCreates task list to document and understand the customers\' deployment, shadowing more senior team members on development of project implementation plansCustomer Order: Project Implementation and DeliveryWorks on assigned project activitiesSupports senior team members on inventory auditing and records keeping during project implementationCross Functional, Customer Support & Customer CommunicationsSupports senior team members on the investigations and resolutions of customers\' and cross-functional issues during project implementationLearns Equinix Operations Policies and ProcessesProcess Support/OptimizationLearns and follows business and/or technical processes within the Data Center; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g. Order fulfillment process)Systems SupportDevelops knowledge of and learns business systems (i.e. Siebel Fulfillment) within EquinixData Support/AnalysisSupports the team in ensuring Operations provisioning data is accurately input into Equinix business systems (i.e. Siebel Fulfillment)Supports the team in any physical audit effortsVendor SupportSupports the team and Data Center Operations Support on any required Vendor supportQualifications3+ years operations / project management experience in a Data Center environment is a plusDiploma and above in IT -related or Electrical / Mechanical Engineering field preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Visit our Career page to understand about Equinix COVID-19 Vaccine Policy.

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