Job Description

Location:

Singapore

Work Setup:

Onsite

About the Role

The Technical Officer plays a key role in supporting project implementation and ongoing maintenance activities for ATT Mobility solutions. This position is responsible for assisting in system deployment, installation, testing, and maintenance of front-end and back-end systems in accordance with client and project requirements.



Working closely with technicians, engineers, sales teams, subcontractors, and clients, the Technical Officer ensures projects are delivered efficiently, safely, and in compliance with ISO, safety, and information security standards. The role also involves hands-on troubleshooting, technical documentation, coordination of maintenance activities, and supporting pre-sales technical discussions.



This role is ideal for a technically competent, proactive, and adaptable professional who thrives in a fast-paced environment and is willing to take ownership of both project and operational support responsibilities.

Key Responsibilities

Project

Assist in project related activities that include deployment in setting up of Front-End system, installation and testing that comply with client's technical requirements Lead and monitor technician for project installation site work Assist in conducting site survey Responsible for the documentation of technical design details and in proper filing in accordance with ISO requirements Participate in technical discussion and provide technical assistance to the Sales Team and the General Manager in preparation for Technical Proposal, Write-up, Design, and System Architecture Drawing for tenders Liaise and coordinate with the technical team, subcontractors and customers with regards to the implementation and progression of the project.

Maintenance

Oversee and responsible of technicians assigned under the in-charge project In charge of costing sheets and maintenance report, for submission to client in timely manner In charge of collection and quality checking of goods and equipment Sourcing for reasonable and reliable procurement of equipment Assist and provide support to other maintenance team for testing and troubleshooting of any operation technical issues Maintain good housekeeping and always follow safety work management systems and procedure To manage client's expectations, maintain good rapport and attend to client complaints and feedback Handle customer's inquiry, request and complaints in a professional manner and efficient way Proactive in problem solving and following up and close all incidents, issues and requests timely Be involved in departmental meeting and client meeting regarding maintenance technical issues on site Other duties as assigned by Superior from time to time.

Safety Management and Information Security

To always follow and implement safe work and information security standard procedure Ensure the achievement of high safety and quality standards for site works Ensure the project team always follow the safe work and information security standard procedures to maintain safe working environment

Key Requirements

Diploma/ Degree in Computer Engineering

At least 3 years of relevant working experience Basic Networking: TCP/IP, Cisco CLI Commend Operating System: Window XP. Possess at least Class 3 license to operate company vehicle Able to work on stand-by Fast Learner and can work under pressure. Resourceful, team player and able to work independently. Good communication and interpersonal skills to work with all levels of internal and external users Willing to assume standby duties after office hours and provide onsite support, if required * Have knowledge in installing Configuring Desktop (PC workstation)