The Role

Shell Catalyst and Technologies (SC&T) has an opening for a technical engineer to support its hydrogenation and aromatics chemicals catalyst business. In this role, the individual will work with SC&T account managers as they develop technical and commercial proposals related to the hydrogenation and specialty catalyst business, as well as supporting third party customers in the operation of their hydrogenation applications.
This role of Technical Service Engineer (TSE) Chemicals reports to the Senior Technical Solutions Manager Performance Products. The role is located in Singapore.
Where you fit in?
SC&T is a customer facing organization that brings high value, differentiated technologies to the market. These technologies include a portfolio of hydrogenation and specialty catalysts from its chemical catalyst line. SC&T supports these catalysts through their entire lifecycle by providing best-in-class technical service. It is the role of the TSE to support the sales of these catalyst products as well as the customers who use them. The role is highly customer focused, requiring commercial skills in addition to technical capabilities. Our culture in SC&T is one of Humility, Curiosity, Commercial Excellence, Determination, but above all putting the customer first.
What is the role?
The TSE Chemicals will be accountable for providing customer and sales support associated with chemical hydrogenation and specialty catalyst customers. The TSE will be a member of a larger technical support team and will work closely with the sales team on specific customer accounts. Specific role functions include:

• Preparing catalyst performance estimates and technical proposals in response to customer requests.
• Supporting customers through the catalyst loading, activation and start-up process.
• Supporting customer\xe2\x80\x99s unit operation through analysis of data and assistance in troubleshooting efforts.
• Becoming proficient in use of catalyst performance models as a tool to support the catalyst business
• Documenting successes that customers achieve with SC&T catalysts and technical support and sharing knowledge gained from these successes within the organization, helping to further strengthen SC&T\xe2\x80\x99s technical and commercial positions.
• Preparing technical proposals in response to customer requests as well as engineering design firms.
• Building of positive working relationships with customer\xe2\x80\x99s technical staff.

What we need from you We are keen to hear from individuals with substantial experience in technical support of petrochemical (steam cracker), hydrogenation, aromatic, zeolitic and/or other chemical catalyst unit operation. You\xe2\x80\x99ll also call on your degree in Chemical Engineering or comparable science/engineering degree. We also hope you possess the following skills and competencies:

• Strong technical and problem-solving skills
• Strong writing, presentation and communication skills
• Ability to travel 30% of the time.
• Organizational skills to multi-task and manage several projects and customers at the same time
  High degree of confidence with the ability to earn respect of a customer base of experienced and knowledgeable refining personnel

COMPANY DESCRIPTION Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation. An innovative place to work There\xe2\x80\x99s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change. Join us and you\xe2\x80\x99ll add your talent and imagination to a business with the power to shape the future \xe2\x80\x93 whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently. An inclusive place to work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we\xe2\x80\x99re nurturing an inclusive environment \xe2\x80\x93 one where you can express your ideas, extend your skills and reach your potential.

• We\xe2\x80\x99re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we\xe2\x80\x99ll take it from there.
• We\xe2\x80\x99re closing the gender gap \xe2\x80\x93 whether that\xe2\x80\x99s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We\xe2\x80\x99re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. We\xe2\x80\x99re huge advocates for career development. We\xe2\x80\x99ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Disclaimer

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.