Job Description

oles Descriptions ________________________________________As part of the Technical Support team to support the capability of the Cloud platforms to deliver a cost effective and sustained level of availability to meet customers' requirements.Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics.s :1. To provide 24x7 Private Managed Cloud infrastructure support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA).2. To perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. 3. To perform Cloud infrastructure monitoring and escalation as per standard operations procedures4. To assist the customer in solving issues related to Private Managed Cloud platforms.5. To provide support to users on a variety of system technologies including Microsoft Windows Server OS, Unix/Linux OS, Hypervisor and MiddlewareJob Requirements: ________________________________________1. At least 2 years of IT operations management experience, especially in the area of infrastructure management and cloud operations.2. 24x7 rotating shift required.3. ITIL Foundation certified, familiar with ISO 9001 and ISO 27001.4. Experience in Hyper Converged Infrastructure architectures, virtualization hypervisor, software defined network, software defined storage, cloud orchestration and automation, NGFW, storage and backup 5.5. Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments. Technical Skill Sets Server/Virtualization a. Server OS: Windows, RedHat Linux, CentOS Linux, Solaris b. Hypervisors: VMWare, HyperVonverged Hyper Appliance (e.g. Nutanix, VCE, EMC VXrail, HP Simplivity and etc) d. Scripting: Unix Shell,Windows Powershell, VBScripts, Java/C scripts, programming framework e. Virtualization Technologies : VMware vRealize(TM) Automation(VRA), vRealize Orchestrator (vRO), VMware vRealize(TM) Suite f. System Management skills (e.g. AD, DNS and etc) g. Business Continuity/Disaster Recovery (BC/DR) h. Cluster technologies - Oracle Real Application Clusters, Oracle Solaris Cluster. Microsoft Cluster i. Patch Management Tools -WSUS, vSphere Update Manager, Big Fix etc.Job Type: Full-timeSalary: $2,000.00 - $42,000.00 per monthSchedule:

• Day shift
• Monday to Friday