Technical Support Representative

Antipolo, Philippines

Job Description

As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands.

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various company and client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
  • At least 18 years of age
  • Applicants should be Filipino citizens or hold relevant residence status
  • Good communication and computer navigation skills
  • Willing to work on Shifting schedules/Holidays/Weekends
  • Willing to work Full Time
  • Willing to be assigned in any of Central sites
  • Willing to undergo the whole recruitment process
  • Willing to start immediately
Job Type: Full-timeSalary: Php20,000.00 - Php23,000.00 per monthBenefits:
  • Paid training
  • Pay raise
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Yearly bonus
Ability to commute/relocate:
  • Antipolo, Rizal: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • Technical Support Representative: 1 year (Preferred)
Language:
  • English (Preferred)

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Job Detail

  • Job Id
    JD1057032
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Antipolo, Philippines
  • Education
    Not mentioned