Job Description

24 May 2024An exciting opportunity for an experienced Systems Analyst for the enhancement and support of critical application systems.Mandatory Skill(s)

• Degree in Computer Science, Information Technology and related discipline;
• Has 8+ years of working experience, preferably in banking environment;
• Knowledge and experience of Windows and Citrix;
• Experience in troubleshooting, performance tuning of Windows and implementing/managing VCS clustering;
• Has strong infrastructure/technical background with knowledge on Open Systems platform;
• Experience in Windows Physical servers build and installation setup;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Strong problem-solving skills and the ability to work independently and collaboratively in a team environment.

Desirable Skill(s)

• Scripting knowledge in Powershell Python and Perl to automate and avoid repetitive tasks;
• Certification in Windows;
• Experience in middleware (Connect Direct and SSH) and ability in supporting application setup in the Windows environment.

Responsibilities

• Work closely and collaborate with Application teams, Infrastructure SMEs and service providers to meet the project objectives and schedule, and address issues that arise in the project through timely escalation;
• Plan and lead OS upgrade / migration activities independently;
• Prepare and submit the necessary change requests and requisition for the deployment of infrastructure for the project, such as facility/VM request, IP/DNS/Hostname request, SAN requisition;
• Involved in deployment of infrastructure setup according to the Bank policies/standards and approved solution design, Complete DR readiness based on Bank Policy;
• Responsible for UAT Systems and Production GZ support ( 24*7 );
• Patch Management for all the platform systems. Addressing critical patches and deployment them with proper plan;
• Involved in EOS/EOL upgrades support;
• Respond to support emails, phone calls and alert notifications in a timely manner and complete all necessary follow-up and duty handover actions;
• Perform regular system reviews, work on pro-active performance tuning and resilience improvements.

If you are interested in this role, click on the Apply to this job button below or you could also write in with your CV to Meenakshi Saklani at quoting the job title.EA Reg No.: R1876920
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