Telecare Officer (healthcare / 2 Rotating Shifts / North) #hmlt
Singapore, Singapore
Job Description
Description
- Perform care co-ordination for patients across the continuum of care from care facilities and into the community
- Perform assessment of patients\' needs, including functional and psycho-social needs, according to templates and help to link up with various resources and community services, based on patient\'s care plans
- Provide post-hospital discharge follow up calls to patients, according to protocols, to ensure resolution of their symptoms, optimisation of care and caregiver competency
- Handle customer enquiry or concern, by referring to call centre policies and procedures which are aligned with organizational standards, so complete, timely and accurate responses shall be provided
- Engaged, Informed Residents and Carers
- Provide education on chronic disease management and how to maintain healthy lifestyle. Then assess the ability of patient to manage own chronic conditions, guided by protocols
- Promote and encourage residents to participate in health and wellness programs that are available in their respective zones eg: Health screenings and community service partners
- Min Diploma in Biomedical Science
- Able to communicate effectively to incoming calls and enquiry
- Proficient in Computer navigation and administrative skills
- Able to perform rotating shifts, included weekend & Public Holiday
Subject heading: Telecarer
Alicia Cheong Ling Wei
R1104785
Recruit Express Pte Ltd
EA License No. 99C4599
Industry
Healthcare / Pharmaceutical / Life Science / Medical Device
Specialization
Customer Service
Healthcare - Nurse / Allied Healthcare
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs
Location
North
Employment Type
Contract / Temp
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Alicia Cheong Ling Wei.
CEI Registration No.: R1104785
Email: recruithealthcare@recruitexpress.com.sg
Tel: 67363280
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Job Detail
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Job IdJD1340351
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned