Job Description

Ability to repair a variety of mobile devices Upgrading and maintaining companies' current telecommunications systems. Evaluating customers' needs and installing telecommunications systems that best meet those needs. Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels. Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults. Performing temporary fixes until extensive repair work can be done at a later date. Checking all wiring work done to ensure that there are no exposed cables. Ordering replacement components for telecommunications equipment and devices from suitable vendors. Willing to work flexibly and with enthusiasm; Proficient in PC Committed and able to work independently Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications. Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation. Maintains customer rapport by listening to and resolving concerns and answering questions. Maintains safe work environment by following codes, standards, and legal regulations. Keeps supplies ready by inventorying stock, placing orders, and verifying receipt. Updates job knowledge by participating in educational opportunities and reading technical publications. Communicating with customers to learn about their repair needs Working on cell phones and mobile devices from various brands, models and operating systems Troubleshooting devices to identify aspects of the programming that might need repairs Completing surface-level repairs, such as cracked glass, stuck or missing buttons or scratched surfaces * Repairing complex parts of mobile devices, such as their wiring, control pads and programming