Job Description

Telesales Representative responsibilities include: * Contacting potential or existing customers to inform them about company's products and service offerings * Get the right leads and ability to Telesales Representative responsibilities include: Contacting potential or existing customers to inform them about company's products and service offerings Get the right leads and ability to fix appointments for the project sales team Job brief We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for schedule appointments for Project Sales Team. You also need to email the clients on our company profile. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the project sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company's reputation Go the 'extra mile' to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting appointment sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects If good contacts for Hotels, Restaurant and Commercial Project contacts that will be an added advantage Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints