Manage and ensure smooth operations of the Information Counter
Maintain and provide excellent customer service in the course of duty
Provide timely and accurate information and/or clarification to internal and external customers of the company
Handle shopper feedback and incidents professionally
Handle administrative duties which includes but not limited to covering of reception duties (when required), tracking of lost and found items, preparing of redemption reports
Administer mall-wide redemptions during campaigns and help out when required during events
Assist in the sale and redemption of vouchers; ensuring accuracy in voucher movement and monies collected
Assist to upkeep the mall by performing regular checks ensuring that facilities and amenities are in good condition
Assist in crowd management when required
Any other duties assigned when required
Period:
Immediately until 1 to 2 weeks
Location:
Clementi
Working Hours:
Work days: 6 days work week ( Able to commit weekend & PH)
Work hours: 9.40am to 6pm (AM shift) & 1.40pm to 10pm (PM shift)
Salary:
$9/hr
Requirements:
Minimum GCE ‘O’ Level
2 years of experience in shopping mall, retail or hotel concierge service is preferred
Computer literate
A team player who possesses good interpersonal skills and has a pleasant disposition
Motivated individual who is attentive to details
Customer oriented with good communication skills
Able to work on rotating shifts which include weekends & Public Holidays
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
tracy@successhrc.com.sg (Reg No: R1107390)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329
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