Job Description

Specific Responsibilities: . To be responsible for day to day management of all aspects of customer service. . Able to handle large volume of calls daily. . Support sales and operation team to exec Specific Responsibilities: . To be responsible for day to day management of all aspects of customer service. . Able to handle large volume of calls daily. . Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. . Promote excellent customer service and ensure satisfaction is delivered consistently. . Greet customers warmly and ascertain problem or reason for calling with personal touch. . Work well with sales and operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered. . General affair (purchasing / management of stationery & equipment). . Billing work (invoicing / data inputting). . Support administrative function in the office. Job Specifications/Requirements: . Higher NITEC or Diploma or its equivalent. . Good understanding of customer account management. . Friendly and Customer Service Driven. . Proficient in MS Office. . A Team Player. . Minimum 1 year of relevant customer service experience. . Good attendance and punctuality. Working Place: 24 Penjuru Road, CWT Commodity Hub, #01-06B, Singapore 609128 Working hours: 5 day shift work (9am to 6pm & 9am to 8pm, 44hours/week) Hourly rate: $10/hour