Customer Service Officer
Singapore, Singapore
Job Description
Position:
Customer Service Officer
:
What You will Be Doing
- Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management.
- Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics
- Responsible for overall Customer management as well as handling RMA (customer returns)
- Order Management
- Sales Order Entry
- Sales order Maintenance
- Shipment Release
- Inventory Management
- Ensure on time delivery.
- Process RMA (Customer returns)
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Shared role with Field Sales / IS - Pre-Order & Order Entry
What We Are Looking For
While it is preferred that the candidate is a degree holder and with working knowledge of the electronics components industry, the following are the "Must-Have" requirements to be successful in the role:
- Must have a tertiary education (Some formal training or experience is required to perform the job effectively.)
- A minimum of 2- 4 years experience in a Sales administration role or have worked in a customer service role.
- Excellent customer service skills
- Excellent interpersonal skills
- Excellent communication skills, including English & country specific language - Express ideas with clarity since role requires regular exchange of communication.
- Demonstrated analytical and problem-solving skills.
- Skill in prioritizing work & multi-tasking
- Advanced computer proficiency level
- Operates from a service-oriented attitude.
- A proven team player
- High energy level with a sense of urgency
- Can do' attitude (self-motivated)
- Detail oriented
Location:
CN-Shenzhen, China (Honghua Rd)
Time Type:
Full time
Job Category:
Business Support
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Job Detail
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Job IdJD976124
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned