Job Description

[What the role is]

This is a temporary role with the Student Development & Alumni Affairs Department.

[What you will be working on]

The successful candidate will be expected to support the department's operational work related to Alumni engagement and financial aids & awards including but not limited to the following:


Manual tracking of Alumni contributions and monitor staff to update contributions Respond to simple Alumni enquiries, and maintaining alumni contact database. Manage the distribution of monthly newsletters via "postman" platform and scheduling for weekly emailers Support in sourcing and maintaining a list of alumni merchant benefits Support in coordination for content creation of featured alumni Support in data checking for CCA Scholarships applications Support in organising CCA Scholarship ceremony such as RSVP, collation of photos for ceremony presentation Support in data checking & coordination with nominees for interviews for Temasek Student Excellence Awards (TSEA) nominations Support in the organsiing of TSEA ceremony such as RSVP, collating of photos, contacting top winners for photo shoots etc. Support in data checking for CCA Assistance Funds applications/nominations Support in managing graduation gift packs and alumni booth at graduation Support Dept-wide events such as Week Zero Orientation and these events may be held after office hours.

[What we are looking for]

Qualification in any discipline with relevant work experience, preferably 3 years, in customer service-related fields and handling large database. Meticulous and systematic in handling large databases. Good communication (written and spoken), organisational and administrative skills. Good interpersonal skills and able to work with a wide age group of customers and be service oriented. Proficient with Microsoft Office tools, especially excel, and online tools. * Willing to work beyond office hours when required.