Job Description

Metacom is urgently hiring for Call Center Agent for Hybrid Work Setup.Job Qualifications:Must have at least 3 months of BPO experience
At least High School / Senior High School graduate
Willing to work at home and onsite ( Hybrid )
Good to excellent English communication skills
With a stable internet connection at home
Job Requirements:

• Provides purposeful information, coaching, and support to lower-level personnel.

• Provides support, instruction, and troubleshooting help to lower-level personnel.

• Schedules efforts to make certain precise telephone coverage; examines priority of telephone calls and adjusts escalated telephone calls to reassure remedy to challenges.

• Prepares standardized studies to observe workload, response time, and caliber of input.

Interested applicants may click the Apply Now button!Think you're not qualified for the position we are looking for? We are also in need of employees for our other vacancies below:1. Customer Service Representatives for High School Grads without BPO experience2. Technical Support Representatives for candidates with average English communication skills3. Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience4. Nursing graduates for our local healthcare accounts5. Financial Account Executives for business course graduates with experience in the related fieldWhat's In It For You?Club MembershipsOur employees' growth is our growth as well. At Metacom, we invest in our employees' well-being which is why we offer discounted club memberships in diverse fields such as mountain climbing, gym memberships, sports clubs, etc.Credit and Loans AssistanceSometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Metacom, we offer short-term loan assistance to cover the costs of their personal expenses.Health BenefitsEmployees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Metacom, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family's well-being.Management ProgramLeadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees' careers with us. We don't just teach people to be great managers here, we teach them to be leaders that's why Metacom is currently ranked one of the best in the country.APPLY NOW!Job Types: Full-time, New-Grad, PermanentSalary: Php18,000.00 - Php25,000.00 per monthEdit jobOpen
View public job pageJob Type: Full-timeSalary: Php18,000.00 - Php25,000.00 per monthEdit jobOpen
View public job pageJob Types: Full-time, New-Grad, PermanentSalary: Php18,000.00 - Php25,000.00 per monthJob Types: Full-time, New-Grad, PermanentSalary: Php18,000.00 - Php25,000.00 per monthJob Types: Full-time, New-Grad, PermanentSalary: Php18,000.00 - Php25,000.00 per monthJob Types: Full-time, Permanent, Fresh graduateSalary: Php18,000.00 - Php30,000.00 per monthBenefits:

• Paid training
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)