Job Description

Business Unit Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
What the Role Entails
Tencent Cloud is seeking an experienced AI Product Solution Architect to join our team in Singapore. This role focuses on delivering cutting-edge AI solutions to enterprise clients across Southeast Asia. You will work closely with customers in industries such as finance, telecommunications, and technology to understand complex business needs, design AI-driven architectures, and lead full-cycle delivery from solutioning to post-sales support. Ideal candidates will possess strong technical depth in AI, excellent communication skills in English, Malay/Indonesian and Chinese Mandarin, and a passion for helping clients solve real-world problems with innovative cloud-based technologies.
Responsibilities

• Technical Consulting & Solution Design: Provide cutting-edge artificial intelligence (AI)-based technical consulting to key industry clients (such as those in finance, telecommunications, and internet sectors) in Indonesia and Southeast Asia. Gain in-depth understanding of clients' business pain points and industry characteristics, identify and decompose requirements, deliver customized and technologically advanced AI solutions, and drive business opportunity conversion.
• Architecture Design & Delivery: Plan and design technical architectures and basic business architectures that meet clients' complex business scenarios. Be responsible for writing technical requirement specifications and architecture design plans, lead and promote proof-of-concept (POC) and testing phases, efficiently solve technical problems, and ensure successful project delivery.
• Requirement Insight & Feedback: Utilize professional capabilities to gain insights into industry technology development trends, deeply explore clients' potential needs, develop replicable industry solution approaches, and feed back cutting-edge requirements to the product team to drive the iterative evolution of cloud and AI products.

Who We Look For

• Bachelor's or Master's degree majoring in Artificial Intelligence, Computer Science, or related fields.
• At least 3 years' AI solution architecture experience and in-depth understanding of AI technologies and rich experience in project implementation.
• Proficiency in technical frameworks (such as TensorFlow, PyTorch, etc.) in at least one field among machine learning (ML), deep learning (DL), natural language processing (NLP), and computer vision (CV).
• Strong proficiency in English, Malay/Bahasa Indonesia and Chinese Mandarin to manage internal and external stakeholders across the globe.
• Excellent ability to write technical documents, with the capability to clearly express architectural intentions through words and diagrams.
• Strong client communication skills, teamwork spirit, professionalism, and sense of ownership. Passion for technology and strong execution ability.

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Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Skills Required