The Ticketing Officer helps passengers to plan for their trips. He/She answers questions on travel arrangements such as routes and time schedules. He/She makes and confirms reservations. He/She calculates the expenses and sells tickets to the passengers. He/She may be required to make other arrangements such as car bookings for the passengers. In addition, he/she is required to re-book tickets and other arrangements if the passengers decide to change their schedules. The ticketing officers may have access to computers to help speed up the process.
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