Interface with a portfolio of Clients to identify and supporting the delivery products
Work closely in partnership with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities
Responsible for driving deals through Implementation ensuring ramp up of revenue from deals implemented and monitoring revenues to ensure retention of existing revenue, manage and report attrition across client portfolio
Be the client advocate in managing the network,
Identify and coordinate new cross-sell opportunities within own portfolio
Drive revenue realization on deals implemented in partnership with the Sales Team and Implementations
Penetrate client organization and cultivate client contacts working with the Sales Specialist, Operations and Client Delivery
Track all deals pending Implementation with Client Delivery and Operations partners
Work with Sales Specialist in the preparation and delivery
Build effective network working closely with overseas branches to be client advocate
Co-ordinate and oversee (in partnership with Operations) the updating of customer account and/or product structures.
Ensure CKYC/AML requirements met for new business opportunities
Assist with client communication of product migrations, regulatory changes and market updates for portfolio
Responsible for monthly revenue analysis ensuring MIS systems accurately reflects account profitability
Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to policies.
Take ownership, lead and track specific customer issues/problems including pricing and billing issues
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
Transaction Banking Sales experience is good to have.
Position will be based in Singapore
Qualifications:
10+ years of relevant experience
Proven track record of successful client focused activity
Back Office Cash Management or Trade Operations Experience
Advanced problem solving skills
Excellent interpersonal skills, Committed
Job Type: Full-time
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