Coach and train declaration staff to maintain accuracy and efficiency
Liaise with Customs, government agencies, and clients on permit issues, exceptions, and rejections
Track declaration turnaround to meet service level commitments
Maintain complete records and ensure audit compliance
Monitor regulatory changes and implement process updates
Support internal and external audits for permits and compliance
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Min. Diploma in Logistics, Supply Chain, International Trade, or related fields
Min.3 years of working experience in permit declaration or trade compliance
Customs Competency Test for Declarants certification is mandatory.
Strong understanding of Singapore TradeNet, the Customs Act, and FTA documentation processes
Proficient with TradeNet front-end declaration software and MS Office
Familiar with customs documents: COO, invoices, AWB, HS codes
Knowledge of Free Trade Agreements (FTAs) and GST exemption rules
Experience handling permits for restricted/controlled goods
Exposure to air cargo or sea freight operations is an advantage
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