Training Coordinator
Singapore, Singapore
Job Description
This is a permanent position attached to an IT Training Institute. Location: Beach Road
Responsibilities:
- Responsible for all matters related to enquiries and registration of Training Courses
- Act as the first point of telephone contact for customer support requests
- Obtain precise customer personal particulars, assist in SkillsFuture applications
- Check for the course and grant eligibility
- Complete Classroom Setup before and after each class
- Call prospective students and HR / Companies to promote and offer our WSQ funded courses
- Take care of Inventory of Books, Pantry for Snacks
- Ensure all calls, including customer compliments and complaints logged in CRM system
- Provide technical call screening and assign call to the appropriate person
- Provide best-effort technical advice to customers in a timely and professional manner
- Assist management in day to day operations and office administration.
- Assist in generating daily, weekly and monthly reports as and when required
Requirements – O Level to Diploma
- Working experience in the education / customer Service industry is an advantage
- Proficiency in Microsoft Office
- Multitasking and time-management skills, meticulous with the ability to prioritize tasks
- Good team player
Working Hours Monday to Friday 8.15am to 6pm Saturday is half day, morning or afternoon shift will be allocated, either 8.15am to 1.15pm or 1.15pm to 6pm(Overtime pay for work that exceeds 44 hours a week)
To Apply Landline: 63399-787 WhatsApp: 8023-1992 Email resume to: acerec@singnet.com.sg
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1044935
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned