Job Description

As a Training Coordinator, your main role is to lead the assigned projects and subsequently improve on the processes. You will also be doing planning, documenting and updating of training programmes.

Main Responsibilities and Duties:

• Update training materials used in our in-house New Associates Training Course (NATC)
• Document the financial representatives training records
• Liaise and coordinate with relevant parties including trainers and participants on course enrolment, training facilities and materials
• Plan and provide logistic support in training and events, such as conferences and staff retreats
• Work closely with the IT Department to provide testing and feedback on the systems, leading up to live status and post-launch enhancement
• Keep up to date on the recent life insurance plans news

• Minimum Diploma qualification in any discipline
• Candidates with knowledge and/or experience in life insurance and investment products will have an advantage
• Willing to learn and understand the whole business process
• Resourceful and able to work and learn independently
• Good customer service and interpersonal communication skills
• Possess positive working attitude, hardworking, good self-managing skills, and team-player
• Ability to adapt to changing demands and handle with tact and discretion

• Organic growth and development of skills/experience
• Career progression to senior level or team management
• Regular internal and external training sessions
• Opportunity to develop skills beyond job scope
• Closely knitted work culture