Job Description

• Minimum of 3 years training delivery experience
• Prior experience in any in Retail, Fashion, FMCG or Service industry
• Good understanding of retail operation is an advantage

• Training Executive
  • Monday to Friday
  • Attractive remuneration with attractive bonuses.
  • The person will design and deliver in-house training programs for all operation staff to enhance and polish sales skills, product knowlede and customer service

Adecco is partnering with one of the global brand in Retail who is known for their sportswear, shoes, apparel and fashion products. Job Responsibilites:

• Report to the Training Manager to identify training needs of store operations for designing the annual training plan and delivering training to drive for business result.
• Design and deliver in-house training programs for all frontline staff levels to enhance and polish shop sales\' skill, sales and product knowledge, and attitude covering Product, Service, Business, and drive the culture;
• Monitor the sales performance to ensure that the deliverables are aligned with the training goals;
• Provide performance feedback on shop staff to facilitate on-going staff performance review;
• To align with the headquarter to implement and executive the group training programs/on-line training modules into practice such as classroom training, shop visit, face to face demonstration and case sharing;
• Conduct the sales orientation to all office and retail new hires;
• To support staff in organizing or enrolling the relevant trainings and seminars to equip the SKR;
• Implement service & sales enhancement activities/programs (owner of Mystery shopper program) to sustain the service and sales standard for positive business result;
• Organize various projects / events to align with the headquarter and corporate brand building;
• Handle all training related logistics, materials preparation, training evaluation, updating related records & logistics for the team;
• Monitor the shop training budget and actual expense;

Job Requirements:

• Diploma or Bachelors Degree preferably in Business Administration, HR or other related discipline;
• Minimum of 3 years of solid training delivery experience preferably in fashion retail, FMCG or servicing industry;
• Good understanding of retail operational details is an advantage;
• Good attitude, positive, energetic and proactive for problem-solving & detailed-minded;
• Strong presentation and interpersonal skill.

Next Step:

• Prepare your updated resume (please include detailed past working experiences and your current salary package with full breakdown) and expected package.
• Apply through this application or send your resume to lorwene.guzman@adecco.com and in MS Word Copy
• All shortlisted candidates will be contacted

Lorwene Guzman
Direct Line: 9232 2793
EA License No: 91C2918
Personnel Registration Number: R1104194

JN -082020-44186_167663674404916