Job Description

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TRANSACTION BANKING OPERATIONS

Transaction Banking Operations is part of Transaction Banking within the Investment Banking Division, comprised of below primary functions:

• We enable Sales by providing clients a differentiated experience through their pre-sales and go-live journey, through onboarding, implementation, and testing, go live and early-stage support
• We provide best in class service to our clients post go live across all their business needs, including payments and transactions flows across our global payment rails
• We support the build and development of new Treasury Products, Services and Partnerships, alongside Product, Risk and Engineering teams, by handling all Operational process, procedure, and control development

TxB Operations is a growing sub-division, with regional presence in Singapore, Bengaluru, London, New York, Dallas, and Tokyo. All our offices work closely together as a single global team. As this business expands, we will look to increase our global footprint accordingly.

YOUR IMPACT

We are seeking to recruit an individual to join our new Product Services team in TxB Operations. The Product Services team provides various central services to help drive the growth and scalability of operations to meet the business needs of TxB and its clients.

• Driver, lead, and partner with Product and Engineering to deliver on our Roadmap and Business targets
• Drive, lead, and partner with functional owners to build and evolve our Target Operating Model
• Accountable for cultivating a data driven decision making culture for the organization, such as using data to identify inefficiencies and risks, that drive critical investment decisions
• Provide thought leadership and centrally manage the staffing requirement model and strategic planning for the organization
• Identity data requirements and partner with Engineering to stand up real time (or close to real time) KPI and KRI framework and reporting
• Represent and advocate needs of TxB Operations throughout the SDLC cycle for major TxB Product roll outs and Geo-expansion Strategy to ensure a best-in-class client experience via frictionless onboarding, implementation, and servicing delivery
• Collaborate with Product and Engineering to deliver Testing Automation for our key product offerings to improve efficiency and quality of each of our agile release cycles

SKILLS AND EXPERIENCE WE ARE LOOKING FOR:

BASIC QUALIFICATIONS

• Bachelor\'s degree with 7+ years of professional and relevant experience in Operations and Operations management
• Experience in managing Operations\' budget and financial planning
• Experience in Project Management and process re-engineering
• Experience in participating in the Software Development Life Cycle leveraging Agile Methodology tools, in a BA and SME capacity. Skills include including Requirements Documentation, Business Analysis and Testing and Production Go-Live Governance
• Proven analytical skills, problem solving ability, and a control mindset paired with meticulous attention to detail
• Well-developed organizational skills
• Ability to work across regions and functions, preferably in the Financial Services industry
• Attention to detail and ability to work within tight timelines with thought leadership skills to deliver practical solutions

PREFERRED QUALIFICATION

• 6-Sigma certified
• Strong analytical skills
• Candidate must be proactive, enthusiastic and team oriented
• Experience in Transaction Banking, Client Implementation and Onboarding, Client Servicing and Payment Processing Servicing
• Able to adapt to changes and new challenges
• Strong written and verbal communication skills
• Strong leadership skills to influence and drive deliverables
• Able to oversee people, processes, and functions

Goldman Sachs