Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world\xe2\x80\x99s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC\xe2\x80\x99s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers\xe2\x80\x99 needs.

We are currently seeking a high caliber professional to join our team as a Vice President, Fraud Management.

Principal Responsibilities

• Develop Fraud Strategies in relation to Application and Transaction Fraud with a view to manage fraud losses in line with Country Risk Appetite
• Establishing public-private partnership particularly with law enforcement agencies MAS, peer banks and ABS to ensure sufficient coverage on fraud matters
• Providing SME support during product development and related Risk Forums
• Assisting with procedures that mitigates fraud risk during inception
• Provide oversight on Fraud Operations teams and addressing any outsourcing related requirements
• Provide advice to business & support groups on fraud queries
• Provide & support timely response to queries from external parties such as enforcement agencies
• Provide timely management reporting on fraud statistics & issues
• Provide initial and ongoing training to appropriate Business staff both onshore and offshore to ensure that they are aware of and are able to identify fraud risks
• Ensure that fraud controls recommended for implementation facilitate customers in transacting with the bank
• Provide guidance to junior team members on fraud management issues and administrative tasks
• Assist Head FM to develop junior team members and provide guidance in developing their skills
• Covering fellow executives\xe2\x80\x99 duties where the need arises
• Manage Fraud Operations processes within expectations
• Good engagement with Fraud Analytics when developing monitoring strategies
• Lead process improvement to enhance operational effectiveness while ensuring controls are in place

Requirements

• Degree in Accounting, Business or Cyber Security, with at least 5 years of experience in fraud management or cyber risk management
• Knowledgeable in banking procedures and practices, audit and regulatory requirements
• Good problem-solving, analytical and value judgement skills
• Excellent communication and interpersonal skills, and ability to interact and work with a wide spectrum of internal and external stakeholders

To be considered for this role, the relevant rights to work in Singapore is required.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC