Plan, organize, and oversee daily transport schedules and delivery routes.
Coordinate with warehouse, dispatch, and customer service teams to ensure timely pickups and deliveries.
Manage both chilled and dry cargo transportation operations.
2?? Fleet & Resource Management
Supervise fleet utilization, maintenance, fuel usage, and vehicle servicing schedules.
Ensure vehicles comply with LTA, SFA, and NEA regulations (for cold-chain logistics).
Monitor GPS tracking systems and vehicle performance to reduce downtime.
3?? Team Management
Lead and supervise drivers, dispatchers, and warehouse assistants.
Conduct regular briefings, performance reviews, and training on SOPs and safety.
Schedule manpower for day and night shifts efficiently.
4?? Customer & Delivery Operations
Liaise with clients to plan deliveries according to service agreements.
Monitor delivery KPIs (on-time delivery, delivery accuracy, customer feedback).
Resolve operational issues such as delays, shortages, or cargo discrepancies.
5?? Cost Control & Reporting
Prepare and analyze transport cost reports (fuel, overtime, maintenance).
Optimize cost efficiency through route planning and resource allocation.
Support monthly billing, invoicing, and driver commission summaries.
6?? Compliance & Safety
Ensure all operations comply with company policies and government regulations.
Oversee vehicle insurance, driver license renewals, and safety inspections.
Investigate accidents or non-compliance issues and implement preventive measures.
7?? Continuous Improvement
Review transport workflows to improve productivity and service quality.
Implement digital tools (Google Sheets, GPS, or ERP systems) for tracking and reporting.
Propose process enhancements to management for smoother daily operations.
Requirements (Optional Section)
Diploma or Degree in Logistics, Supply Chain Management, or related field.
Minimum 3-5 years of experience in transport or cold-chain logistics operations.
Strong communication and leadership skills.
* Proficient in Excel / Google Sheets, route planning tools, and reporting systems.
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