Job Description

Job Summary

• Singapore
• Contract
• JN -072023-1942443
• Jul 20, 2023
• Competitive

Morgan McKinley is working in partnership with a leading bank currently looking for a 12 months contractor to join their team.

Treasury Services Advisor

• Support the GCAA (re-paper) migration project outreach with timely client follow-up and reporting for Fulfillment team
• Assist in contacting clients to respond to client survey
• Assist with Fulfillment work-order submissions for CP setups
• Assume day-to-day management of portfolio of accounts by providing treasury and cash management solutions and cross-selling the Bank\'s products and services to general sales/referrals
• Harness the Bank\'s varied resources and work within internal partners to deliver exceptional and pro-active service to clients worldwide.
• Attend to client\'s inquiries, requests and complaints.
• Provide sales support to ensure delivery of Quality & Proactive Services to clients.
• Meet clients with Sales for business needs
• Assist Sales to solicit additional business
• Work with Sales on RFP in Pre-implementation stage
• Act as primary escalation & accountability point for clients.
• Provide value-added proactive servicing activities.
• Conduct period service review/scorecard review with clients
• Perform root cause analysis of defects
• Ensure full compliance of all applicable laws, regulations, credit, KYC.AML policies and exercise appropriate delegated authority.
• Perform all duties as assigned by the Client Services Manager.
• Actively join in, support & implement local or regional projects as assigned by the Client Services Manager.

Required Skills

• At least 3 to 5 years\' working experience in area of Client Services in the bank concentrating on delivery of treasury and cash management solutions for corporate/financial institutional client.
• Excellent presentations, communication, time management, problem solving, interpersonal and team work skills.
• A track record gained through operational experience within the payment, trade, or treasury environment.
• Experience in working in Asia/Global environment with strong verbal and written communication skills.
• Good commend of spoken English and Mandarin.
• Good knowledge of all bank systems, products and web-based electronic banking platforms.
• A good understanding of in-country banking system, account and liquidity structures/products.
• Good application software skills: Words, Excel and Powerpoint
• Excellent rapport with client contacts at all levels and with internal partners at all levels.
• A proactive learner and self-starter seeking continuous improvement in all job-related aspects.
• Innovative and open minded, maintaining a professional & positive attitude at all times.
• Able to work under pressure & challenges.

If you\'re interested in this role, please send your updated CV (word format) to for a confidential discussion

Referrals are greatly appreciated.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R21101982

Registration Name: Fabian Leow

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as a notification that you have not been shortlisted

eFinancialCareers