Job Description

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Citi Treasury and Trade Solutions, TTS is one of the largest global businesses within Citi’s Institutional Clients Group. We are the leading provider of integrated cash management and trade solutions for multinational corporations, commercial, financial institutions and the public sector around the world. Based on the foundation of the industry’s largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering a comprehensive range of digitally-enabled treasury, trade and liquidity management solutions. Digital Platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments. Platforms Commercialization and Digital Security Product Manager is a strategic role in the TTS APAC Platforms & Data Services team. We are looking for a client-obsessed product manager to lead the strategic vision and execution of commercialization of the full suite of Digital Platform offerings for our transaction banking clients. The Product Manager will co-create with clients who wish to leverage Citi’s digital banking capabilities and connectivity solutions as “building blocks” to solve their business challenges, helping drive their operational efficiency and business growth. With the shift across industries towards consumer to business (C2B) and business to consumer operating (B2C) models, the Product Manager will be a catalyst for change, advising our clients as they build out their applications and services, growing at pace and building scale. As we build the next generation of Platform capabilities, this role will also lead the Digital Security agenda for the Region. Key Responsibilities

• Be the subject matter expert and drive adoption of strategic capabilities across CitiDirect and CitiConnect product suite including defining and executing the go-to-market strategy for new launches
• Leverage data to identify the best solutions for the various client segments and drive adoption in a targeted way.
• Define metrics for tracking success and leverage data to drive adoption / identify areas of further improvement, innovating to deliver a stellar client experience
• Collaborate with Sales in defining holistic API, File and SWIFT connectivity led solutions for clients, understanding the end to end business flow of a transaction from inception to settlement.
• Be the Digital Security expert for the region, championing new product developments, roll out and client advisory in this critical and dynamic space.

Development Value

• High-profile and visible role with an excellent opportunity to champion and lead the digital agenda for a high growth business line
• Digital Platforms is a strategically important product area for TTS in a dynamic & high-growth region
• Opportunity to lead, support and drive the commercialization of key capabilities enabling value creation for clients and maintaining market leadership for the bank
• Build product design skills in a global, cross-functional and regulated industry
• Develop strategic relationships with clients and other external partners

Skills and Competencies

• Minimum 7 years of product management experience in corporate to bank connectivity / electronic banking / platforms delivery / FinTech ecosystem
• Experience in successful implementation of large, customer experience projects while managing cross functional stakeholders
• Working Knowledge of client systems and how they interact with APIs, including in-house platforms, ERPs (SAP, Oracle, Microsoft Dynamics) and TMSs (Kyriba, SunGard, etc.)
• Strong analytical and problem-solving skills to be able to respond quickly and creatively to complex issues
• Client obsession and desire to continuously improve client/developer experience

- Job Family Group: Product Management and Development - Job Family: Network Capabilities Management - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting