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Purpose
The UAT & System Support Executive's role is to (A) perform User Acceptance Testing (UAT) to ensure that the solution by the project meets the functional and non-functional requirements specified in the business requirement document (BRD), (B) To support Customer Service operations and be the single point of contact for Information System in relation to CRM issues (C) Monitor and track system defects by working with other stakeholders to ensure that issue is addressed and update operations team
Responsibilities
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